Privacy Policy and Terms

Effective: June 12, 2021

Welcome to the https://www.PanCoreSolutions.com/ website (the “Site”). PanCore Solutions, LLC a Massachusetts Limited Liability Company, its affiliates, agents, independent contractors, designees and assignees (“us”, “we”, or “our”), provides storage, organization, analytics, job application, and marketing services (the “Service(s)”) of certain electronic files and information (individually your “Personal Data” or “Usage Data” as applicable and collectively your “Data”) as related to the surveys, webinars, assessments, job applications, and similar activities facilitated by our Site. We are aware of the trust you place in us and our responsibility to protect the privacy and security of the information you provide on the Site or in connection with the Service.

This page informs you of our policies regarding the collection, use, and disclosure of your Data when you use our Service and the choices you have associated with that Data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Definitions

Personal Data

Personal Data means data about an individual who could be identified or contacted from that Data (or from those and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (i.e., the duration of a page visit).

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by online service providers in order to (for example) make their websites or services work, or to work more efficiently, as well as to provide reporting information.

Data Controller

Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any Personal

Data or Usage Data are, or are to be, processed.

For the purpose of this Privacy Policy, we are a Data Controller of your Data. To ask questions or comment about this privacy policy and our privacy practices, you may contact the Data Controller by writing to Data Controller, c/o PanCore Solutions, 8 Whittier Pl, 9F, Boston MA, 02114 or sending an email to accounts@pancoresolutions.com.

Data Processor (or Service Providers)

Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes, hosts, tracks, and/or analyzes your Data on behalf of the Data Controller.

We may use the services of various third-party companies and individuals who facilitate our Service as Service Providers in order to process your Data more effectively.

Data Subject

Data Subject is any individual who is the subject of Personal Data.

Data User

The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Collection of Data

We collect personal Data about you when you provide it to us, such as through your use of our Service and its features, when you contact us directly by email, phone, in writing, or via social media and, when you order goods and services, use any of our other websites or applications or utilize any other means to directly and voluntarily provide personal information to us. Where permitted or authorized by law, we may also receive information about you from third parties such as affiliates, business partners, and third parties with whom we have had no prior contact. We also collect information about your use of our Site through cookies and similar technologies. The section of our Privacy Policy regarding our policy towards cookies sets out more of the information on how we use similar technology to collect information.

We may also obtain personal information about you from certain publicly accessible sources, including (but not limited to) the electoral register, online customer databases, business directories, media publications, social media, websites and other publicly accessible sources.

Please note there may be circumstances that arise pursuant to which there is no requirement to provide you with the information contained in this Privacy Policy, for example if you already have the information.

Types of data collected

Personal Data

While using our Service, we may ask you to voluntarily provide us with Personal Data. Personal Data may include, but is not limited to:

Email address
First name and last name
Company Name
Phone number
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data

We may use your Personal Data to respond to your requests, contact you with newsletters and related content, and/or inform you of marketing-related events that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by contacting us to be removed from any email we send.

Usage Data

We may also collect Usage Data. This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, your computer or device type, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Site.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Site.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.

We may employ Service Providers who may also use cookies to collect information that is used in aggregate form to help us understand how the Service is being used. Our third-party service providers may also employ clear gifs, images, and scripts that help them better manage content on our Site. These third-party cookies or similar technologies may be able to recognize your computer or device both when you visit our Site or another website serviced by that third party. The use of cookies by our third-party service providers is covered by this Privacy Policy. We do not have control over the third-party cookies.

Use of Data

We use the collected data for various purposes:

To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information

Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods. Credit card information is only maintained while you are using the Site.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside of the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

We may disclose aggregated information about our users, and information that does not identify any individual,] without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

To contractors, service providers, and other third parties we use to support our business, and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them;
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of PanCore Solutions, LLC’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by PanCore Solutions about our users is among the assets transferred;
To fulfill the purpose for which you provide it;
For any other purpose disclosed by us when you provide the information; or
With your consent.

Disclosure for Law Enforcement

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Legal Requirements

We may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of PanCore Solutions, LLC
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of Data Users of the Service or the public
To protect against legal liability

Security of Data

While the security of your data is important to us, no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

“Do Not Track” Signals

Do Not Track (“DNT”) is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Your Rights

We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Whenever made possible, you can update your Personal Data by contacting us to make the required changes.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the right:

To rectify any Personal Data held about you that is inaccurate
To request the deletion of Personal Data held about you

You have the right to data portability for the information you provide to us. You may request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.

Please note that we may ask you to verify your identity before responding to such requests.

Service providers

We may employ Service Providers to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Information we obtain from Service Providers will generally be your name and contact details, but may include any additional information they provide to us, including (but not limited to) any of the types of information related to our Services.

Google Analytics

We may use Google Analytics Pardot as a third-party Service Provider to monitor and analyze the use of our Service.

Google Analytics is a web analytics service that tracks and reports website traffic and the user’s experience. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.

Wix and Gmail

We use Wix and Gmail to send out emails about marketing tips and upcoming events to Data Users who have consented to such communications. Every email has an unsubscribe link so you may opt-out at any time.

You may read Wix and Google’s Privacy Policy for more information.

Google Ads

We may use Google Ads as an online advertising platform. You may read Google Ad’s Privacy Policy for more information.

TopgradingHIRE

We may use TopgradingHIRE as our applicant tracking system for all candidates who apply for a position of employment. TopgradingHIRE collects the personal data of anyone that applies for a position. TopgradingHIRE does not share job applicants’ personal information with anyone, except to comply with the law, to develop TopgradingHIRE products, to provide job applicants with services, or to protect applicants’ rights.

TopgradingHIRE does not store personal information on its servers unless it is required for the ongoing operation of one of its services.

You may read TopgradingHire’s Privacy Policy for more information.

Links to other sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s privacy

Our Service is not intended for anyone under the age of 16 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 16.

If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

California residents

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit California Consumer Privacy Act.

Changes to this privacy policy

We may update our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.